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Privacy

I) Introduction & Data Controller

This Privacy Policy informs users of the 3D PLUS website about how their personal data is collected, processed, and protected.

Data Controller:
3D PLUS
408, rue Hélène Boucher – ZI
78532 BUC – France
Phone: +33 (0)1 30 83 26 50

To contact our Data Protection Officer, please fill out the following form: Contact our Data Protection Officer – 3D PLUS

II) Data Collected, Purposes, and Legal Bases

Purpose of Processing Data Collected Legal Basis (GDPR) Retention Period
Website Browsing & Security IP address, domain name, browser, pages visited Legitimate interest (security and proper functioning of the site) 14 months
Document Downloads Name, company, email, job title Consent 2 years
Newsletter & Marketing Offers Name, company, email, country Consent (opt-in) Until consent is withdrawn
Customer Satisfaction Surveys Feedback, name, company Legitimate interest (product improvement) 1 year, then anonymized/deleted

 

III) Cookies and Tracking Technologies

While browsing our website, cookies may be placed on your device.
* Strictly Necessary Cookies: Essential for the operation of the website (do not require consent).
* Audience Measurement & Statistical Cookies: Used anonymously to improve user experience.

In accordance with CNIL guidelines, you can accept, decline, or customize your cookie choices at any time via our cookie management banner.

IV) Tracking Pixels

A tracking pixel is a very small image (1 × 1 pixel), invisible to the recipient, which may be embedded in emails sent by 3D PLUS.
In accordance with Guidelines 2/2023 of the European Data Protection Board (EDPB) and the recommendation of the French Data Protection Authority (CNIL) dated April 14, 2026, the use of tracking pixels in emails constitutes an operation to read information on the recipient’s device.

When subscribing to the 3D PLUS newsletter, users can choose whether or not to accept their use.

When you open an email containing a tracking pixel, your device (computer, smartphone, or tablet) automatically sends a request to the server hosting this image. This request makes it possible to collect information such as open rates, click-through rates, date and time of opening, in order to tailor our communications and their frequency.

You can update your preferences or withdraw your consent at any time by clicking on the tracking pixel management link located at the bottom of each of our emails.

Refusing or withdrawing your consent does not prevent you from receiving our emails, as long as you remain subscribed to our communications.

V) Data Recipients & Transfers

Your data is strictly intended for authorized personnel within 3D PLUS and its subsidiaries or approved representatives in the execution of their duties (technical and sales support).
* No personal data is sold or transferred to third parties for commercial purposes.
* Your data may be processed using marketing tools (emailing software, download/contact forms, Google Analytics).
* In the event of data transfers outside the European Union, 3D PLUS ensures that such transfers are properly framed in accordance with the GDPR (European Commission’s Standard Contractual Clauses).

VI) Your Rights (GDPR Rights)

In accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR) and the amended French Data Protection Act of 6 January 1978, you have the following rights:
* Right of access, rectification, and erasure (“right to be forgotten”) of your data.
* Right to restriction of processing and right to object to processing.
* Right to data portability.
* Right to withdraw your consent at any time (e.g., unsubscribing from newsletters).

To exercise these rights, you may contact us:
– By filling out the dedicated form (Contact our Data Protection Officer – 3D PLUS);
– By mail: For the attention of the Data Protection Officer, 408 rue Hélène Boucher, 78530 Buc, France.

This policy was updated on July 21, 2026.