Privacy and Cookies Policy

I) Introduction & Data Controller

This Privacy Policy informs users of the 3D PLUS website about how their personal data is collected, processed, and protected.

This policy does not apply to information collected from or about job applicants regarding their application for employment or candidacy.

Data Controller:
3D PLUS
408, rue Hélène Boucher – ZI
78532 BUC – France
Phone: +33 (0)1 30 83 26 50

To contact our Data Protection Officer, please fill out the following form: Contact our Data Protection Officer – 3D PLUS

II) Data Collected, Purposes, and Legal Bases

Purpose of Processing	Data Collected	Purpose of use	Legal Basis (GDPR)	Retention Period
Website Browsing & Security	IP address, domain name, browser, pages visited	Navigation on the website	Legitimate interest (security and proper functioning of the site)	14 months
Document Downloads	Name, company, email, job title	Respond to inquiries Provide customer support	Consent (opt-in)	2 years
Newsletter & Marketing Offers	Name, company, email, country	Provide customer support Send you marketing communications	Consent (opt-in)	Until consent is withdrawn
Customer Satisfaction Surveys	Feedback, name, company, country, email	Send surveys to get feedbacks	Legitimate interest (product improvement)	2 years

III) Cookies and Tracking Technologies

While browsing our website, cookies may be placed on your device.

1. What are cookies?

Cookies are text files containing small amounts of information that are placed on your computer’s hard drive when you visit certain websites and generally serve different purposes such as the proper functioning of this website, memorizing your browsing settings, displaying advertisements corresponding to your browsing preferences and habits, statistical analysis of visits, and tracking user interaction.

2. Why do we use cookies?

“First-party cookies” are set by the website owner or publisher. “Third-party cookies” are any other cookies set by parties other than the website owner. Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., advertising, interactive content, and certain analytics). The parties that set these third-party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites. The installation of most cookies will result in the collection and storage of personal data concerning you, such as information concerning your electronic device, your connection to individual accounts, your behavior on the site visit to the site (date, time and duration of connection, pages visited), your IP address (a unique identifier that certain electronic devices used to identify and communicate with each other on the Internet), information about your devices’ operating system, mobile carrier, and information from which your regional geographic location information can be identified. Cookies collect information during their duration, which can last for a single browsing session or longer, for example two years.

The specific types of first and third-party cookies utilized throughout Website, the purposes they perform, and the varied duration of those cookies are described below:

• Strictly Necessary Cookies: they are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but blocking these cookies will prevent the website from working correctly or might prevent the Website from working at all. These cookies do not store any personally identifiable data. Audience Measurement & Statistical Cookies: Used anonymously to improve user experience.
• Statistical / analytical and performance cookies : Analytical cookies are used to understand how visitors interact with the website without collecting personal information,
• Functional/Preference Cookies : Functional/Preference cookies are used to provide enhanced functionality and personalization. They are used to remember information that changes the way the website behaves or appears, for example your preferred language, region, display settings, accessibility preferences

3. Withdrawal and management of your consent

In accordance with CNIL guidelines, you have the right to change and/or withdraw your consent to the use of cookies at any time through our Cookie banner, which permits you to choose to “Accept All” cookies, “Refuse All” non-essential cookies, or to “Choose” which cookies you permit to access your device.

IV) Tracking Pixels

A tracking pixel is a very small image (1 × 1 pixel), invisible to the recipient, which may be embedded in emails sent by 3D PLUS.
In accordance with Guidelines 2/2023 of the European Data Protection Board (EDPB) and the recommendation of the French Data Protection Authority (CNIL) dated April 14, 2026, the use of tracking pixels in emails constitutes an operation to read information on the recipient’s device.

When subscribing to the 3D PLUS newsletter, users can choose whether or not to accept their use.

When you open an email containing a tracking pixel, your device (computer, smartphone, or tablet) automatically sends a request to the server hosting this image. This request makes it possible to collect information such as open rates, click-through rates, date and time of opening, in order to tailor our communications and their frequency.

You can update your preferences or withdraw your consent at any time by clicking on the tracking pixel management link located at the bottom of each of our emails.

Refusing or withdrawing your consent does not prevent you from receiving our emails, as long as you remain subscribed to our communications.

V) Data Recipients & Transfers

Your data is strictly intended for authorized personnel within 3D PLUS and its subsidiaries or approved representatives in the execution of their duties (technical and sales support).
– No personal data is sold or transferred to third parties for commercial purposes.
– Your data may be processed using marketing tools (emailing software, download/contact forms, Google Analytics).
– In the event of data transfers outside the European Union, 3D PLUS ensures that such transfers are properly framed in accordance with the GDPR (European Commission’s Standard Contractual Clauses).

We are committed to maintaining the security, integrity, and confidentiality of your information.

We have implemented technical, administrative, and physical security measures that are designed to protect your information from unauthorized access, disclosure, use, and modification. Please be aware that no security measures are perfect or impenetrable and we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. We will retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, including providing you the products and services you have requested, maintaining our business relationship with you, complying with applicable legal, regulatory, tax, accounting, or reporting obligations, resolving disputes, enforcing our agreements, and protecting our legal rights. When personal information is no longer needed for these purposes, we will delete or anonymize it, unless applicable law requires or permits a longer retention period.

1. Social media plug-ins

Our website may feature plug-ins for easy sharing and following our social media pages including LinkedIn, Youtube, and other social media services. Being on our website does not automatically result in sharing data on these social media networks through the plug-in features or links for sharing content. These plug-ins remain inactive (idle) until clicked upon. Once clicked upon, you will be taken to the social media site, with their own privacy statements. Your use of these third-party platforms is governed by their respective privacy notices and terms of service. We encourage you to review those policies before interacting with any social media features.

2. External links

Our website contains links to other sites. We are not responsible for the privacy practices or the content of such websites. To help ensure the protection of your privacy, we recommend that you review the Privacy Policy of any site you visit via a link from our website.

VI) Third party links & use of your information

Our website may contain links to other websites that we do not operate. This Privacy Policy does not address the privacy policy and other practice of any third parties, including any third party operating any website or services that may be accessible via a link of this website. We strongly advise you to review the privacy policy of every site you visit. We are not responsible for the content, policies, or practices of any third-party websites, applications, or services, even if they are accessible through links on our website. Your interactions with those third parties are governed by their own terms and privacy notices. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party site or services. We encourage you to review the applicable privacy policies before providing any personal information to or using any third-party website or service.

The inclusion of a link to a third-party website or service does not imply our endorsement of, or affiliation with, that third party or its products or services.

VII) United States of America Consumer Privacy rights

Under the applicable U.S. Privacy Laws, depending on state of residence, Consumers may have the following rights, which can be exercised directly or, in certain cases, through an authorized agent:

Right to Know	You may, depending on your state of residence, have the right to request, (1) the categories of personal information we have collected about you, (2) the categories of sources from which the personal information was collected, (3) the business or commercial purpose for collecting, selling, or sharing this information, (4) the categories of third parties with whom we share or have shared your personal information, (5) the reasons behind any profiling decisions made about you, the data used in making those decisions, and the actions you can take to secure a different decision in the future.
Right to Access	You may, depending on your state of residence, have the right, in certain circumstances, to receive a copy of the personal information you have provided to us in a structured, commonly used, machine-readable format that supports re-use, or to request the transfer of your personal information to another person.
Right to Portability	You may, depending on your state of residence, have the right, in certain circumstances, to receive a copy of the personal information you have provided to us in a structured, commonly used, machine-readable format that supports re-use, or to request the transfer of your personal information to another person.
Right to Confirm	You may, depending on your state of residence, have the right to confirm if we are processing your Personal Information and to access your Personal Information, as just stated above.
Right to Delete	You may, depending on your state of residence, have the right to request that we delete personal information that we collected from you, subject to certain exceptions.
Right to Correct	You may, depending on your state of residence, have the right to request we correct inaccurate personal information (to the extent such an inaccuracy exists) that we maintain about you.
Right to Opt-Out	You may, depending on your state of residence, have the right to opt-out of certain uses or disclosures of your personal information. To learn more about this right and how to exercise it, please refer to the detailed discussion in the section above.
Right to Limit Sensitive Personal Information Processing	You may, depending on your state of residence, have the right to direct businesses to limit their use and disclosure of Sensitive Personal Information if we use or disclose it beyond certain internal business purposes. Where applicable, we will treat such a request as a revocation of any consent that you may have provided to your processing of Sensitive Personal Information.
Right to Non- Discrimination	You have the right to not be discriminated or retaliated against for exercising any of the above rights.
Right to Appeal	You may, depending on your state of residence, have the right to appeal our refusal to take action on a request.

 

Nevada Residents:

If you are a resident of the State of Nevada, Chapter 603A of the Nevada Revised Statutes permits a Nevada resident to opt out of future sales of certain covered information that a website operator has collected or will collect about the resident. To make such a request, please contact us through our forms  . Please mention that you are making a request pursuant to Nevada law.

VIII) Consent to Terms and Conditions

By using this website, you consent to all terms and conditions expressed in this Policy.

IX) Your Rights (GDPR Rights)

In accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR) and the amended French Data Protection Act of 6 January 1978, you have the following rights:

• Right of access, rectification, and erasure (“right to be forgotten”) of your data.
• Right to restriction of processing and right to object to processing.
• Right to data portability.
• Right to withdraw your consent at any time (e.g., unsubscribing from newsletters).

To exercise these rights, you may contact us:
– By filling out the dedicated form (Contact our Data Protection Officer – 3D PLUS);
– By mail: For the attention of the Data Protection Officer, 408 rue Hélène Boucher, 78530 Buc, France.

X) Changes to this Policy

We keep our Privacy Policy under regular review and we will place any updates on this web page.

The date of the last update is posted at the bottom of this page. We encourage you to check our website frequently to see the current Privacy Policy in effect and any changes that may have been made to them.

This policy was updated on August 7, 2026.